19 A Mormon in the Cheap Seats: Organizational Physics

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In 1838, after cycling through a few different names,  Joseph Smith settled on  The Church of Jesus Christ of Latter Day Saints.   Brigham Young incorporated  the church  by legislation in the  provisional State of Deseret as The Church of Jesus Christ of Latter-day Saints (the State of Deseret only existed for a couple years and was never recognized by the U.S. Government).   When Mormons  refer to  “the church,” they are referring  (probably)  to the three  legal entities  in the above box (all incorporated in the state of Utah in the years listed).    The Corporation of the Presiding Bishop acquires, holds, and disposes of real property; the Corporation of the President  receives and manages money and church donations; and the Intellectual Reserve holds the church’s intellectual property (copyrights, trademarks,  etc.).   The church  also owns a number of non-tax-exempt corporations (go here  for a Wikipedia entry on the Finances of  The Church of Jesus Christ of Latter-day Saints).

That’s the boring stuff.   The upshot is that the church is, in many respects, a legal entity (or entities) just like any other large corporation.   It has an office building, lawyers, an ad firm, a payroll to meet, accountants, administrative assistants, buildings, desks, computers, etc.   People show up to work for it on Monday morning.   It produces a product.   And like any other  modern corporation, it has a revenue stream.   Let me make a few observations:

1) In the history of the church, neither cash nor any assets of any kind have simply materialized in its bank accounts or on its balance sheet.   Everything the church owns can be traced to real-world (and entirely ordinary) exchanges.   The absolutes of accounting apply to the church as much as they apply to any other organization.

2) The church can go bankrupt.   It almost did.   Luckily, the church was able to dramatically increase it’s revenue and pay off it’s debts.   We’ve all heard the story about Lorenzo Snow and tithing, right?   There is a little more to that story than obedience serving as an effective rain dance.

3) Unlike other organizations (and other churches, in particular), The Church of Jesus Christ of Latter-day Saints has consistently taken in substantially more in revenue over the last 100 years or so than it has paid out in expenses.

4) The church does a remarkable job of keeping expenses down (by having lay members, on a  unpaid volunteer basis,  provide most of the input necessary to run the church on any given Sunday) and keeping revenues up  (by getting members to contribute tithing).

There are four numbered arrows in the diagram above (numbered 1-4).

Arrows 1 &2 represent exchanges through which the church acquires control over the resources its need to deliver its religious product.   For example, the church may pay an ad firm a million dollars for an ad campaign, or buy a computer for $400 from Dell, etc.   Not all exchanges involve money, however.   It may also exchange feelings of contributing to a cause, or belonging to a group, or a promise of future rewards in the hereafter, etc.  for  volunteer  hours that it  then  utilizes  to provide  certain  services (tours on Temple  Square, for example).   Arrow #1 represents an incoming stream of resources (physical resources, human resources, buildings, tables, chairs, volunteer labor, etc.).   Arrow #2 represents what the church has to exchange to acquire these resources.

Arrows 3&4 represent exchanges on the demand side with “customers” or members.   Arrow #3  is the church religious “product.”   This  is what keep members happy–and makes membership worth it.   This is what attracts new members.   Arrow #4 is what members are willing to “pay” for this product–generally in the form of tithing (but also in in-kind donations or volunteer labor).   Arrow #4, in other words,  is the church’s revenue stream.   Taken together, these four arrows, once labeled properly, represent the church’s business model.

So here it is.   The one inmutable law of organizations.   As long as #4 is greater than #2, the organization will grow (and continue to amass resources).   If  #4 is less than #2, the organization shrinks (and its stock of resources diminishes).   Unless this inequality is corrected, it will shrink until it ceases to exist.

When  you approach the church  from this perspective,  a number of questions come to mind.    Why has it been so successful keeping #4 greater than #2? Is  it its  structure?  Its internal incentives? The nature of  its religious product? Does its opacity with regard to its finances help it or hurt it?   The church  hasn’t released  a financial statement in the U.S. since 1959, although  it does so annually  in  England  and Canada, because it is required by law to do so. How much  of the  behavior of the organization, in a strategic sense,  is driven by its business model (Wilford Woodruff’s defense of the 1890 Manifesto, for example, explicitly  cites protection of  the organization’s business model  as  a primary driver for the decision  to end polygamy). In the end, does viewing  the church through this lens make it more  understandable?

 [Last Post: 18 The Polygamy Problem]